FAQ - Don & Sons Body Shop

Frequently Asked Questions (FAQS) – Don & Sons Body Shop

Do I need an appointment for an estimate?
No appointment is necessary for an estimate, but we do recommend scheduling one to ensure you get prompt service. You can stop by during business hours or use our online form to book a time that works best for you.
Do you work with all insurance companies?
Yes! We work with all insurance providers and are a direct repair shop (DRP) for many major insurers. We’ll help you navigate your claim.
What types of vehicles do you repair?
We repair all makes and models of cars, trucks, and SUVs.
What if my car isn’t drivable?
We understand accidents can leave your vehicle undrivable. We offer towing assistance and work with rental car companies to keep you moving while your vehicle is in our auto body shop.
How long will my repair take?
Repair times vary based on the extent of the damage. We’ll give you a detailed estimate and keep you informed of any changes. Additionally, we provide a shuttle service and have a loaner car available for added convenience.
Do you offer a warranty on repairs?
Yes, all of our repair work is backed by a warranty for your peace of mind. To learn more about our warranty, please contact us directly.
Have more questions?
Feel free to call us or stop by Don & Sons Body Shop at 1003 East Lincoln Way in Ames, IA—we’re always happy to help!