Todd and Staff,
I want to thank you for the excellent work that was done on my car, a gold 1996 Dodge Stratus, recently. Not only was the work completed ahead of schedule, but the customer service and details work was exceptional. I can’t remember when my car’s interior was more clean than when I picked it up from your shop. I didn’t expect you to clean the interior or to wash the car, but you did, and did so every well. The staff was courteous and knowledgeable, and did a great deal to help me understand everything I had to do to properly document and file my claim. Its little things like that which make me glad to have chosen your business, and which will also keep me coming back for all of my body work needs, and to suggest your services for anyone needing body work done on their vehicles. Your slogan “We Paint Anything & Everything” is accurate, and you sure do it well. Thank you once again for the excellent work and the outstanding customer service.
C/O Tau Kappa Epsilon
I can't begin to tell you how thankful we are that we ended up at Don and Sons Body Shop when Carissa's Jeep was hit!
It started with the call in the middle of the night that every parent hopes will never happen to them that brought us together with you and your staff. Living in the Twin Cities, we had no idea where to take the vehicle so we asked the tow truck driver to take Carissa's Jeep to the best body shop in town and followed up with a phone call to you on Monday morning. You understood right away what we wanted as we intend to keep the Jeep for many years and wanted it fixed so the repair would last the life of the vehicle. We really appreciate the fact that you took over and dealt with the insurance companies and handled everything from start to finish without us having to make a trip to Ames until the car was done.
I made many calls over the course of the project and I can't thank you enough for the professionalism displayed by you and your entire staff! The office staff was always friendly as I was reassured things were on schedule and under control. From the start you had a technician in mind that you wanted to do the work and we couldn't be happier with your choice! After over $13,000 in repairs, the Jeep was delivered on time and it looked as good as they day we purchased it from the show room! The workmanship is awesome!!!
I'm sure there are parents of other college students in a similar situation so feel free to give my name out as a reference to anyone that is contemplating which body shop to use in Ames. I will be happy to share our experience and assure them that Don and Sons is their best choice!
Lyman Lumber Company